Frequently Asked Questions
Find answers to common questions about our services.
We offer professional mobile collection and verification services, including DNA specimen collection, DOT and Non-DOT drug testing, fingerprinting, notary services, I-9 employment verification, background check coordination, and field inspection services.
Yes. Legacy Link Services provides mobile services and can travel to homes, workplaces, job sites, or other approved locations based on the service requested.
Absolutely. We handle every appointment with discretion, professionalism, and respect for privacy. Identity verification and documentation procedures are followed when required.
Yes. Appointments can be scheduled directly through our website. If you have questions before booking, you're welcome to contact us by phone or email.
Legal DNA testing follows strict chain-of-custody procedures and can be used for court, child support, or immigration purposes. Non-Legal (Peace of Mind) testing is for personal knowledge only and is not admissible in court.
DOT drug testing is required for employees in safety-sensitive positions regulated by the Department of Transportation, including CDL drivers, aviation, railroad, transit, pipeline, and maritime workers.
DOT drug testing is required by the U.S. Department of Transportation for safety-sensitive positions (e.g., commercial drivers). Non-DOT testing is used by employers for general workplace policies and is not federally regulated. We offer mobile collection for both types.
Non-DOT drug testing is commonly used by private employers, schools, healthcare facilities, construction companies, courts, and government agencies for pre-employment, random, post-accident, or return-to-duty testing.
No. Legacy Link Services is strictly a collection and verification service provider. All laboratory testing is performed by certified third-party laboratories.
We are located at 1845 Town Center Blvd Ste 205, Fleming Island, FL 32003, and serve Fleming Island, Jacksonville, and surrounding regions. Contact us to confirm availability at your location.
Turnaround time depends on the lab and test type. Legal tests typically take a few business days to several weeks once the lab receives the specimens. We handle collection and chain-of-custody; the lab provides the final results.
You may be asked to bring a valid government-issued photo ID and any paperwork provided by your employer, attorney, or testing agency. Specific requirements vary by service.
We do our best to accommodate urgent needs. Contact us by phone to discuss availability for same-day or next-day appointments.
Yes. We provide ink fingerprinting for employment, licensing, background checks, and official identification purposes using standard fingerprint cards.
We come to your location at a scheduled time to witness signatures and notarize documents. Bring the document(s) and a valid photo ID. Contact us to confirm document types we can notarize.
Yes. We serve as an authorized representative to assist employers with in-person Form I-9 verification in accordance with employer instructions.
Yes. Se habla Español.
Payment options depend on the service. Some DNA and drug testing may be billable to a referring party or employer. Contact us to discuss payment and any financing options for your situation.
Results are typically sent by the lab to the designated party (e.g., employer, court, or applicant, depending on the program). We do not receive or store results; we only perform the collection and ensure proper chain-of-custody.
You can reach us by phone, email, or through the contact form on our website. We're happy to answer questions and help you determine the right service for your needs.